10 Common Sales Mistakes to Avoid | Inc.com

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To this list of Inc. Magazine’s 10 Common Sales Mistakes to Avoid I’ll add one more.

11. Letting your customer walk all over you. We all know the cranky curmudgeon who seems to go through life with the perpetual frown and bad attitude. Here’s a secret- these people know that they’re like this and they use it to intimidate people. Don’t let it bother you. Stand up to them. When they interrupt tell them they interrupted. When they complain about making time for you, remind them that you scheduled the time with them and that your time is valuable too. This type of person is more commonly referred to as a bully. And you know how to get bullies to back down.

Click on this link for more helpful “don’ts” in a sales presentation.

10 Common Sales Mistakes to Avoid | Inc.com.

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A Brokered Convention? Why be Afraid?

English: Obama-Clinton rally in Orlando. Barac...

President Obama with former competitor Hillary Clinton

Do I really need to remind you that only four years ago Hillary Clinton and Barrack Obama fought tooth and nail through the Democratic Primaries before Obama emerged with his party’s nomination? Do I need to remind you that Obama went on to win the Presidential election rather handily against a weakened Republican party? Do I need to remind you that the Tea Party activism wave that swept Republicans back into leadership in the House of Representatives and severely cut into Democrat leads in the Senate didn’t start gaining momentum and news coverage until the Summer of 2010?

Mitt Romney

Mitt Romney

I ask these questions because you would think the state of the Republican presidential contest were in free fall the way “pundits” are discussing recent polls on the cable news channels and talk radio. There is increasing discussion of a possible brokered convention for Republicans thanks to the surge in popularity by

speaking at CPAC in Washington D.C. on Februar...

former Pennsylvania Senator Rick Santorum, and the subsequent fall in popularity of former Massachusetts Governor Mitt Romney.

First of all polls are not news. Though the news agencies do their best to tell us they are. Second the reason you are hearing so much about this stuff is because there is so little else to report right now. Their have been no primaries for over a week, and there won’t be any for another week. No news on who has momentum, no news on who is going to secure the nomination and by when. The news media is like a hungry dog. If you don’t give it something to chew on, they’ll find your slippers and have at-it.

Republicans have no cause to worry about a brokered convention. Romney still has the money and the expectation of getting the nomination and I think he will. Santorum has too many quirky little missteps in his past to survive the scrutiny he is only now undergoing for the first time in the political process.

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Former Speaker of the House Newt Gingrich isn’t even trying to win in upcoming primaries in Michigan and Arizona; pinning all his hopes on a good showing Super Tuesday March 6th in numerous southern states. Gingrich has only one win under his belt, in South Carolina. Not running in all the states, like Romney is, is a sure way to give up the state during the general election. And giving up swing states like Michigan, Nevada, and Arizona, none of which Gingrich competed in, shows you are not prepared to lead the whole country.

Those who cling to fantasies of Sarah Palin

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, Jeb Bush, or Chris Christie stepping forward at the Republican National Convention in August and then sweeping into the White House are smoking too many Florida Chads or something. Had these Republican luminaries had the belly for running for President they would have done so. But they didn’t. So that settles that. Even if Romney or Santorum fail to reach the 1,144 delegates to secure a nomination, you can expect some wheeling and dealing between what candidates hold delegates to come up with a nominee from among the three remaining. (Yes, three. Paul doesn’t count. Paul has never counted.)

My money and currently my vote remain with Romney. And Republicans don’t need to hurry up and get to where I already am. They can take their time. In the end, November is what counts. Beat Obama.

Barack Obama

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Our Most Machiavellian President Ever?

Famous posthumous portrait of Niccolò Machiave...

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When I read how former Bill Clinton advisor Dick Morris theorized that President Obama and his crafty political operatives had devised a strategy to manufacture the issue of birth-control and paint Republicans as being against something that virtually everyone in America, even Catholics, are in favor of I was skeptical. I know Obama built his entire career with the Chicago style of politics, and merely took out his opponents as a primary strategy. But this scheme seemed too Machiavellian even for him. This morning…I’m convinced. Obama has made the whole country fight each other over birth control where previously no argument existed.

Remember when ABC’s George Stephanopoulos asked Mitt Romney what seemed like a bizarre question about banning contraception during the New Hampshire Presidential debate?

Romney was so taken aback by the question he literally didn’t know how to answer it. And yet…Stephanopoulos persisted demanding that Romney take a stand on whether states can ban contraception. As one who has watched all the debates since August I can tell you it was one of the most diligent pursuits of an answer I’ve seen a moderator perform. And only now we can realize why. The former Clinton aide was doing the work of the Obama Administration and trying to get Romney to step into the trap. Fortunately, Romney avoided the trap skillfully.

Some weeks later Obama announces his directive to require all churches and church run organizations to include free contraception and the abortion pill in all health care coverage they are now required to provide all their employees. It was such a blatant violation of the Constitution’s First Amendment it seemed like Obama had really stepped in it. The fact that Obama’s announced accommodation one week later removed the requirement that churches pay for the contraception didn’t remove the fact that Catholic churches, in particular, were still required to provide insurance covering for their employees what the church considers a grave sin.

Of course in a choreographed defense of the Obama strategy Democrats of many stripes jumped in to turn the matter away from the only subject for which anyone was objecting, religious rights, and turned it into a defense of contraceptive rights. The left-wing media has fallen into line and began chasing down old quotes from Catholic Rick Santorum, taken them out of context, and painted the GOP Presidential candidate as anti-contraception.

The left and the mindless who fell in love with Obama in 2008 either ignored or were ignorant of his background. Obama got elected to the Illinois State Senate by underhandedly finding some technical loophole to have his opponent in the race declared ineligible. He did nearly the same thing in the race that got him elected to the U.S. Senate. There his underlings found unflattering details about his GOP opponent in his opponents long-ago divorce papers. Obama leaked the stories to the press and his Christian family values Republican opponent was suddenly looked upon as a sexual degenerate and a hypocrite. Obama slid into office.

The straw the tipped me into the broken camel’s back category came this morning during my morning workout. While on my exercise bike and watching MSNBC (my gym doesn’t provide FOX News) Luke Russert asked his visiting journalist panel for their “shameless plugs”. A woman, a journalist supposedly, said she was going to go out and join the “contraception rights” rally taking place in New York. And she pumped her fist as she said this. As if there really is some fight going on.

Attention Democrats!! Attention! You’ve been bamboozled again! You’ve been deceived. Not surprisingly you all seem to be falling for it. Now hear this…Now hear this…THERE IS NO FIGHT OVER CONTRACEPTION! NO ONE, NOT REPUBLICANS, NOT ANYONE IS TRYING TO TAKE THE PILL FROM YOUR FERTILE LITTLE HANDS. This fight is manufactured by a President who can’t stand on his record and needs to create controversy and division among Americans where no controversy or division exists.

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A Scar from my Dad that Won’t Heal.

This was So important to meWhen my daughter came to me this morning before school to tell me that she and her fellow cheerleaders were cheering at the first girls basketball game of the year I sighed slightly and started to tell her my busy schedule would prevent me from attending. As I spoke these words her gentle and sweet 13-year-old face…sunk. She clearly expected me to be there as I have been for virtually all her cheerleading events of this year and all other flute, choir, school related performances she has ever been part of.

When I realized that my schedule wasn’t THAT busy, at least not busy enough to disappoint my daughter I told her I’d be there. She smiled a broad and bright smile and gave me a kiss. I’d made her happy and it didn’t cost me anything more than my time, a mere 60-90 minutes.

Only this past football season I saw a college football star being interviewed after a big performance in a game when the interviewer asked, “Your Mom is here. I understand she never missed one of your games as you were growing up.” The ball-player laughed, smiled and said, “Heck, she never missed an assembly”.  Pretty special mom, I thought.

Sales-trainer-author Tom Hopkins said some years ago, “When your kids bother to tell you about an event, realize IT’S IMPORTANT TO THEM! If it wasn’t important, they wouldn’t tell you.” I know it may seem obvious to some, and those “some” are the parents of young kids or no kids. When your children reach their teens there are all kinds of things, and events they don’t tell you about; many that you wish they had.

If you are not there, or you somehow prevent your kids from being-there at an event they told you about or participating themselves you could be hurting them for a lot longer than the youthful, immature disappointment of missing something they had a fleeting interest in. My Dad’s ill temper and poor judgement on one such issue scars me to this very day. And it still hurts.

I am and always have been a huge sports fan. My first love was basketball. It’s a love I inherited from my father. He was a Seattle Sonics season ticket holder from their first year in 1967 until illness and disability caused him to give up his tickets in 1997. When I was growing up I had posters on my bedroom wall of all the Sonic Stars; Spencer Haywood, Fred Brown, Slick Watts, Leonard Grey, Leaping Lee Winfield, Coach Bill Russell, and Lenny Wilkins.

I was 15 years old when the Sonics won the NBA Championship in June 1979 and like so many others in the greater-Seattle region I made plans to attend the Championship Victory Parade Downtown the following Monday. Since I lived in Bellevue and the parade was on a school day planning was no small matter. I got permission from my Dad to skip school, then contacted all my friends who I wanted to go with, figured out the bus routes I’d need to take and got really excited. It was gonna be great. Nothing like this had EVER happened in Seattle and as it turned out never would again, at least at this point.

Problem was on Sunday, the day before the parade my Dad retracted his permission for me to go. He had been drinking. He was always an angry drunk. And in a moment in which he felt I back-talked to him (I guess) he told me I wasn’t going to the parade. I was shocked! I was absolutely shocked! This was going to be the biggest event in my life to that point and I had made all my plans. But my Dad had spoken. I got the impression he was genuinely pleased with himself for striking such a moving blow to his son. My size took away the option of him getting physical with me anymore. So his choices of discipline had been significantly hampered.

I was alone at school the next day. All my friends were at the parade. It was an unusually warm and sunny day for the city of Seattle. Everyone was in T-shirts. Estimates put the crowd at well over 200-thousand people. When my friends returned later in the day they stopped by my home to share just how wonderful it was. They didn’t have to. I knew beforehand that it was going to be a memory of a lifetime.

Some days later my Dad glowered over me about it. He says he called my school that day to make sure I’d gone to school. I don’t think my Dad ever fully appreciated the fact that I was a good kid. I did what my parents told me, always. I hadn’t even considered skipping school after he told me I couldn’t. But I would never forget.

As you can probably tell in my writing I still resent the hell out of my Dad for taking this event from me. No other Seattle major sports team has won a professional championship since that sunny week in June 1979. In the 33 years since then news accounts and occasionally friends will reference the parade and how wonderful it was. Trust me. I know.

Talk this week of Seattle getting a new sports arena for the NBA and possibly the NHL has revived the references to the championship and the parade and the long ago ache that never seems to go away. I still have the Seattle PI Headlines and Sports page from the championship framed and on display in my home.

I try to remember the hurt my Dad caused with his temper. Because I have a temper. And unlike my father I would never take joy from crushing my children. I’m not perfect, so I’m not saying I haven’t made mistakes. I hope I haven’t. But I do keep in mind that my words, deeds, and discipline of my kids have impact. Sometimes…lifelong impact. Just like every parent.

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My Ideal Birthday!

Part of this year's twenty. Geez, I'm getting old.

Being this author’s birthday…I thought I’d let my mind wander just a bit. What would be happening on my dream birthday? Where would I be? Who would I be with? What would I be drinking?

Let me start by saying having a Valentine Birthday is really cool. I get blessed with the ability to get gifts for my loved ones while receiving cards, gifts and well wishes too. So in fulfilling my dream birthday I’ll start by keeping it right where it is currently. My oldest daughter has a really great birthday too, Halloween. I mean…someone is having a party on YOUR birthday every single year no matter where you are or what you’re doing. That would be cool. And my youngest has a Christmas birthday. That’s pretty top scale too. It basically means you get to see your closest loved ones on your birthday in a celebratory mood every birthday. I like that. But as good as those birthday’s are, I think I’ll stick with what I already have and what I already know. Like I said, its pretty cool.

Waking up on my dream birthday my beautiful wife would surprise me with word that she didn’t have to work today and neither did I. And while I grudgingly insist that I have things to do, she would firmly remind me that I’m my own boss and if I want to take the day off it’s OK. So I think about it, briefly, and decide she’s right. I don’t take off too many days. So…why not. Done. No work today.

As I quietly enjoy my morning Sports page with a large (I won’t say “Venti“) mocha latte, I read about my beloved Mariners and their upcoming season. Good news! We’re going to be much improved this year. Good thing, I think to myself, since the past couple years have sucked.

Checking my email is an exercise in controlling my healthy ego as it is swamped with kindly birthday wishes from ALL the people I care most about. Someone sends me a funny video. I LOL.  The Facebook profile pics are all smiling at me giving me a warmth everyone should feel as often as possible. It really is a great feeling and a wonderful blessing. Facebook can be bad in so many ways, but in this way it’s very good. Because I know I’m not the only one to have his heart swell because lots of folks clicked on the FB birthday reminders.

My birthday would have to include my kids. A day without my kids has its benefits, but in the best of circumstances I’m still left with a hole in my day if my kids aren’t there to say, “Love you Daddy“.

Ideally my day would include three delicious homemade meals. Restaurant food is fine. But the best tasting food comes from home…at least in my house it always has. I didn’t get to my current size by accident. HA!

Most importantly my best of birthday’s would include laughter. A single day without a hearty laugh is like a day without food or drink or warmth. It can’t happen. That’s why it’s an absolute must on my birthday. Laugh with me as someone jokingly calls me old. Enjoy the literal truth when someone calls me “Big guy” and probably has my girth in mind more than my height. My phone calls during the day would be wrapped in smiles, like plastic wrap on a piece of chocolate cake. Humor would be abundant.

I suppose a few more things might color my birthday with brightness. But if I close my day enjoying the sun setting out my family room windows, a cold cocktail in hand, and the aroma of a favorite meal wafting in the air…that would be a great birthday. With all that I just mentioned THAT would be an ideal birthday. I don’t need much.

So…what do you know. I’ve had the ideal birthday. My life is so great.

I believe life’s shame comes from a never-ending desire for more. Can we all find happiness in that which surrounds us everyday, for if we can, isn’t that enough? Isn’t it us who have drawn each and every aspect of our lives to us? Aren’t the people there because we wanted them to be? I needn’t be satisfied. Because I will continue to strive for the brass ring, for more relaxing, for more security for my family, and more time standing in a river with a fishing pole in my hands. But in the mean time that which surrounds me is so much more than I ever felt worthy of having I can’t help but be happy, and thankful to the ever-loving God who grants me the opportunities to bring these things and these people into my sphere.   

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